Frequently Asked Questions
Can I upgrade at any time and how does it work?
Yes! You can upgrade or make changes to your account at any time by giving us a call or sending us an email!
Where is your Customer Support & Company Located?
We are located in beautiful Essex County, Ontario and have customers across the globe.
Can I see some of the websites you host?
You sure can! If you visit our parent company www.worldwidewebdesign.ca you can view some of the sites we host among many others that we have not designed but provide online real estate for.
What forms of payment do you accept?
We accept etransfer (preferably) and any major credit card.
Are your servers North American-based?
Yes they are! Our servers are located in Michigan.
Do you offer a web-based control panel for my site?
Yes. We offer CPanel access
How long will it take to setup my account?
Once you contact us, your space can be set up within minutes.
Can I purchase additional bandwidth or disk space?
You certainly may. Just contact us and we can discuss your needs and price accordingly.
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